Privacy Policy

What data we store and how we use it

We collect customer user data in order to offer a seamless and secure service to customers. We collect data for the following reasons:

1.So you can complete purchases

2.By contacting our customer service team

3.Through our Rewards Programs and newsletters

4.Through web analytic for a user-friendly experience

In addition to data collection, we automatically receive your IP address when you browse our website in order to transfer information that helps us learn about your browser and operating system. This is not linked to personal information.

Who can access your data?

Your data may be shared within our group. We will never pass on, sell or swap your data for any purpose to third parties outside our group.

How do we get your consent to use and store your personal data?

The information collected when placing an order is based on legal requirements.

With your consent (where required), We use your Personal Data to provide you with information about goods or services (e.g. marketing communications or campaigns or promotions).

This can be done via means such as email, ads, SMS, phone calls and postal mailings to the extent permitted by applicable laws.

Your right to withdraw your consent?

You have the right to withdraw your consent of any personal data processed by us at any time apart from the following situations:

You have an ongoing issue with Customer Care

You have placed an order which has not yet been processed and shipped

For all purchases made, we will keep your personal data in connection to your transaction for bookkeeping purposes.

Security?

In order to protect your personal information, we take reasonable precautions and follow industry practices to make sure that your information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Personal data is not transferred to third parties apart from:

Authorities on statutory grounds. We are required to pass on your personal information to third parties when applicable law requires so. For example, sending information to authorities for the sole purpose of tracking criminal activities and/or protecting public security.

Authorized partners that needs specific information in order to complete your purchase. We transfer data to the following partners:

-Logistic partners for delivery

-Payment partners for payment

-IT-partners, whom we need to run our services, such as hosting partners and customer service software

Cookies?

We use cookies when you visit our site. There are four main types of cookies - how and why we use them is listed below:

Site functionality cookies - these cookies allow you to navigate the site and use our features, such as "Add to Bag"

Site analytic cookies - these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience

Customer preference cookies - when you are browsing or shopping online, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.

Targeting or advertising cookies - We use online and on social media to be able to deliver relevant ads and to create the best possible experience for you. These cookies also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the "help" section in your browser should provide instructions on how to locate the file or directory that stores cookies.

*Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete user experience that we pride ourselves on providing our customers.

Changes of our privacy policy

Any changes to our privacy policy in the future will be published on this page and/or in our terms of service. More urgent changes to this privacy policy may be announced by email.